We are proud to announce that on October 1, 2010, Lonestar Towing and Recovery owned by Lonestar Collision Repair Center won the 2009-2010 AAA Five Diamond Award for overall customer satisfaction in the State of Texas. Thank You for visiting our site.
Lonestar Collision Repair Center.....Puts you back on the road with a quality repaired vehicle.
Your car is one of your most valuable assets, so when you've been in an accident you want the best quality repair work done, that is what you will get from us.
We are a BBB Accredited Business.
How do you pick a Repair Shop?
The best way to find a body repair shop is the probably the same way you found your auto mechanic, word of mouth. Talk with friends and work associates, ask your mechanic. Talk to your neighbors and get their opinions. Everyone knows someone who's had a good, or bad experience. Listen when people talk about their cars and experiences they've had.
When you think that you've narrowed it down to a particular shop, check with the Better Business Bureau to see if any complaints have been lodged. Remember that you may find they have a few, but no business can keep everyone happy. Talk with the shop manager if you have any questions or concerns.
Take a look around the shop. Is is kept clean? It won't be sparkling clean due to the type of work, but you shouldn't see dust and filth and chemicals spilled on floors.
Ask to see their work. They should have before and after pictures of their work and will also have cars they are currently working on. Do they have letters of recommendation? A lot of business keep letters from happy customers.
Do they give any type of warranty? Some body shops offer a limited warranty.
Finally, use your gut. How are they interacting with you? Are they taking the time to answer your questions completely or do they seem put off by them? If they seem put off, it's time to look elsewhere.